Dr. Alice TSO has over 55 years of nursing experience, including 25 years in management roles within the Hospital Authority of Hong Kong SAR. In her role as Cluster General Manager (Nursing) at Queen Elizabeth Hospital of Kowloon Central Cluster, she established 14 nurse clinics and piloted a "transitional care" model in collaboration with seven NGOs to provide comprehensive home care services for discharged patients. This initiative, sponsored by the Jockey Club Charity Fund, further solidified her influence in the local nursing profession. After retirement from the Hospital Authority in 2012, Dr. TSO served as CEO of CHC International Hospital in Cixi, PRC.
From 2014, Dr. TSO has remained dedicated to improving home care services in Hong Kong. Recognizing the need for professional home care, she co-founded the Florence Nightingale Foundation (Hong Kong) [FNFHK] in 2009 and Florence Nightingale Home Health & Nursing Ltd. [FNHHN] in 2020. FNHHN, the first nursing-led home nursing social enterprise in Hong Kong, focuses on promoting elderly home care. It has been recognized by the Hong Kong Government as a "Health Care Voucher" provider and invited to join the "Elderly Community Care Service Voucher Scheme." FNHHN was also a finalist for the "Operator of the Year - Home Care" in the "Asia Pacific Eldercare Innovation Awards" for two consecutive years. Dr. TSO continues her commitment as the Board Chair & CEO of FNHHN.