6th Edition of World Nursing Science Conference 2026
Speakers - WNSC2026
Rosemay Jolicoeur Webster
- Designation: Utah Valley University
- Country: USA
- Title: Communication Under Pressure Rebuilding Trust, Reducing Burnout, and Strengthening Healthcare Teams
Abstract
Healthcare professionals are operating in systems that demand constant performance under extraordinary emotional pressure. Yet many organizations continue to address burnout, conflict, and disengagement with solutions that focus only on resilience, productivity, or self-care, while overlooking one of the most powerful drivers of team functioning: communication under stress.
In high-pressure healthcare environments, stress changes the way people listen, respond, lead, avoid conflict, and build trust. Teams become reactive. High performers begin overfunctioning. Difficult conversations are delayed. Emotional exhaustion turns into withdrawal, defensiveness, or silence. Over time, communication breakdown becomes a culture problem—impacting morale, retention, psychological safety, leadership effectiveness, and ultimately patient care.
This keynote offers a practical and deeply relevant framework for understanding how stress and burnout reshape workplace communication and team dynamics in healthcare settings. Blending insights from psychology, leadership science, trauma-informed practice, and organizational communication, this presentation helps leaders and teams recognize the hidden patterns driving dysfunction—and provides actionable tools to interrupt them.
Attendees will learn:
• Why burnout often appears first as a communication problem
• How stress impacts trust, conflict, accountability, and emotional regulation
• The communication patterns that silently erode psychological safety
• Why high-performing healthcare professionals often overfunction until collapse
• How leaders can create calmer, more resilient teams without adding emotional burden to themselves
• Practical strategies for navigating difficult conversations under pressure
Rather than offering abstract inspiration or generic wellness messaging, this keynote equips healthcare leaders with concrete language, frameworks, and communication tools they can immediately apply within their teams.
Participants will leave with a clearer understanding of:
• how emotionally overloaded teams operate,
• why communication failures escalate during periods of stress,
• and what healthcare leaders can do to restore trust, clarity, and connection in demanding environments.
Ideal for healthcare leaders, nursing leadership, behavioral health teams, hospital administrators, HR professionals, and workforce wellbeing initiatives, this session is designed to spark meaningful organizational conversations while creating a foundation for sustainable culture change.
This keynote can also serve as the launch point for deeper organizational implementation through leadership intensives, team communication reset programs, burnout and psychological safety assessments, and customized workforce development initiatives focused on strengthening communication, reducing relational strain, and improving team resilience across healthcare systems.
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